![]() In the case of a suspected bug in the software causing corruptions, note the steps needed to reproduce the corruption in another file and send this information to Technical Support for investigation.We typically recommend creating new document templates every year to avoid potential issues with this over time. Corruptions due to this typically arise in the form of minor glitches when interacting with the drawings rather than the normal file corruption errors messages. While drawing templates can be updated to new versions, the architecture of the file cannot. Drawing template architecture can sometimes undergo minor corruptions when they get to be old. ![]() Doing this can corrupt any files that are open in the software at the time especially if done during a save operation. ![]() Often times, if an application is taking a long time to respond, users have a tendency to force kill the program. Using Pack and Go, I open the 'Select/Relace.' dialog and Uncheck Items in the field for Not Open Returning to the Pack and Go window, I select 'include drawings'.To prevent file corruption and hardware damage, consider an uninterruptible power supply (UPS). Using File>Open choose the desired configuration in the Open dialog.
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